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Everything you need to know
Find quick answers to common questions about enrollment, programs, billing, and support.
Frequently Asked Questions | Kippap Learning Corp ❓ | Kippap Portal
All
Payments
Requesting Documents
Program Details
Assessment Materials
Change of Matriculation
Kippap Platforms
July MP 2025 Plans & Pricing
MP Program Details
MP Change of Matriculation
MP Enrollment and Payment
Review Materials Package
Program Links
Enrollement
Video Materials
Access Issue
Plan Inclusions
Payments
How do I pay through the portal?
I can’t access my account despite having paid my first installment.
Requesting Documents
Can I request for Official Receipt?
Can I request for a Certificate of Enrollment?
Program Details
Is there an installment option of the packages?
What is the schedule for the review program? (April 2025 Batch)
If the enrollment period for the next batch is extended, will I still be eligible for the money-back promo if I enroll during the extension?
What is the system of the review?
When does LMS access expire?
What happens if I don’t finish my review?
What is the schedule for the review program? (September 2025 Batch)
Is it possible to pay in installments for re-enrollment?
How can I know if I'm eligible for the Money-Back Promo?
Do you offer face-to-face (F2F) review sessions?
Where can I see the solutions to handouts in the Kippap book?
Where to find the Recommended Review Schedule?
Can I join the review even if I haven’t graduated yet?
I have forgotten my username and password. What steps should I take?
I would like to avail the Moneyback Refund
I am a retaker and consider myself an average student. Is this review suitable for me?
I can’t access the lecture videos in LMS with the error message: “Due to privacy settings, this video cannot be played here.”
May I ask if attendance is also recorded for the additional live lecture or special class?
I'm working, is the review program suitable for me?
Why are my Refresher materials still inaccessible?
Do you offer face-to-face (F2F) review sessions?
I am not enrolled in any course.
Can I enroll in SO2 programs even if I’m just a graduate and not yet licensed?
I am enrolled in a course, but I can’t see the topics.
How to change my password ?
Assessment Materials
How can I access the videos and quizzes?
Are the exams and quizzes available to answer at any time?
Can the answers on the Diagnostic Exam be saved when you leave for a while?
Do pre-boards have a timer?
I can’t access the Learner Profile on the mobile app.
Is there a time limit for answering the exams and quizzes?
Where can I find the solutions for the exams and quizzes?
How many attempts can I make on quizzes/exams?
Change of Matriculation
Can I transfer my enrollment to the next batch?
What does “extension of enrollment” mean?
How can I cancel my enrollment?
How can I extend my enrollment?
What does transfer of enrollment mean?
How can I transfer my enrollment?
Kippap Platforms
Is the Kippap app available for iOS?
What is a recommended app for note-taking and problem-solving?
July MP 2025 Plans & Pricing
I just want to clarify that the dual package I availed includes the MPLE, which is scheduled for February 2026, as stated in the post, correct?
How much is the MP FULL PACKAGE?
How much is the MP Installement FULL PACKAGE?
MP Program Details
When does the review for the Master Plumbers Board Exam start?
Is it possible for me to opt to take the MPLE this July 2025 instead?
How can I navigate our Kippap LMS Website?
MP Change of Matriculation
Can I transfer my enrollment to the next batch?
Can I Extend my enrollment to the next batch?
MP Enrollment and Payment
How does the enrollment process work?
Review Materials Package
When can I purchase the Self-paced Package?
Can I buy the printed handouts if my package doesn’t include a free book?
How much is the CE Molina Formula Book?
where can we find the solutions to the printed handouts?
What are the freebies included in the Full Package?
Am I part of the first 100 enrollees eligible for the free calculator?
What are the freebies included in the Self-paced Package?
What are the freebies included in the Refresher Only Package?
How can I claim the freebies?
Will we be covering the shipping fee on Lazada?
How can I track my package after shipping?
Can I order the freebies even if I am on installment-basis?
I just completed my installment payments. How can I claim the freebie?
Can re-enrollees receive freebies, including a calculator?
What calculators are allowed for the CE Exam?
Program Links
Is there a Discord server for the review program
Enrollement
How do I enroll for the SEPT 2025 Review Program?
I still haven't received the onboarding email for Sept batch
What does "re-enrollment" mean?
How can I re-enroll?
Video Materials
Do you have Live Orientation?
Access Issue
Do we have to install the Moodle App?
I am unable to log in to LMS, and it says 'Invalid login.' What should I do?
Why does the LMS look like this?
I can’t log in to the to the app
The downloaded offline videos are not showing
Offline downloads keep failing.
The mobile app is showing a blank screen.
Topic Load Failure is appearing in my courses on the mobile app.
Plan Inclusions
What are the inclusions of the Full Package Plan?
What are the inclusions of the Self-paced Package?
What are the inclusions of the Correl Package?
What are the inclusions of the Video Access Only Package?
What are the inclusions of Refresher Only Package?
What are the inclusions of Final Coaching Package?
What are the inclusions of RCE–RMP Dual Package?